Ambit AI Powered Limited Privacy Policy

Effective Date: May 13, 2025

1. Introduction

Ambit AI Powered Limited ("we", "our", or "us") is committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our AI-powered solutions and services (collectively, "Services").

2. Scope of This Policy

This policy applies to personal information collected through:

Our Services and Platforms
Our company website (e.g., ambitai.com or a similar relevant domain) And our company GDPR and CCPA privacy policies.

Please note that if you are using our Services as integrated into or on behalf of another business or entity, that business or entity may have its own privacy policies. We recommend reviewing those policies for information on how they handle your data.

3. Information We Collect

3.1 Our Services and Platforms

When you use our Services, we may collect:

Account information (e.g., your name, email address, company affiliation, user credentials).
Data you provide or upload (e.g., text, documents, images, or other content you submit for processing or analysis by our AI Services).
Service usage details (e.g., features utilized, queries made, system logs).
Non-identifiable usage data (e.g., pages visited within our platform, actions taken, performance metrics).

3.2 Communications and Support

When you interact with us for support or general inquiries (e.g., through email, contact forms, or support channels):

Your name and contact details (e.g., email address, phone number).
Details about your inquiry or the issue you are experiencing.
Your location and IP address (may be collected automatically).
The content of your messages. This information is used to assist with your inquiries and provide you with support.

3.3 Company Website

When you visit our company website, we may collect:

Technical data (e.g., IP address, browser type, operating system, referring URLs).
Usage data (e.g., pages visited, time spent on pages, links clicked). This information helps us understand how visitors use our website and improve user experience.

4. How We Use Your Information

4.1 Our Services and Platforms

We use your information, including data you provide, to:

Provide, operate, maintain, and improve our Services.
Process your inputs and generate outputs as requested through the Services.
Personalize your experience with our Services.
Monitor platform performance and security.
Identify and fix bugs.
Analyze user behavior to improve our Services.
Develop, train, and enhance our AI models and algorithms. When data is used for general model improvement (beyond your specific service instance), it will be anonymized or aggregated where appropriate and feasible.

4.2 Communications and Support

We use your information to:

Respond to your inquiries and fulfill your requests.
Provide customer support and technical assistance.
Ensure quality control and improve our support processes.

4.3 Company Website

We use collected data to:

Analyze website traffic and usage patterns.
Improve website functionality, content, and design.
Customize user experience.

5. Cookies and Tracking Technologies

5.1 Our Services and Platforms

Our Services and Platforms may use cookies and similar tracking technologies to:

Maintain session state and remember your preferences.
Authenticate users and ensure security.
Enhance user experience and service functionality.
Collect analytics data about service usage. You can often manage your cookie preferences through your browser settings or platform settings where applicable.

5.2 Company Website

Our company website uses cookies and similar technologies, which may include analytics services (e.g., Google Analytics), to:

Understand how visitors interact with our site.
Improve website performance and user experience.
Provide relevant information or personalized content. By using our website, you consent to the use of these technologies as described. You can manage your cookie preferences through your browser settings.

6. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors and partners who assist us in operating our Services, website, and business operations (e.g., cloud hosting, data analytics, customer support tools, payment processors). These providers are under strict confidentiality agreements and are only permitted to use your information to provide services to us.
Legal Requirements: Law enforcement agencies, regulatory bodies, courts, or other public authorities if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
With Your Consent: We may share your information with other third parties with your explicit consent.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures are designed to provide a level of security appropriate to the risk of processing your personal information.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to certain exceptions.
Object to or restrict the processing of your data.
Request the transfer of your personal data to you or a third party (data portability).
Withdraw consent at any time (where processing is based on consent), without affecting the lawfulness of processing based on consent before its withdrawal. To exercise these rights, please contact us at privacy@ambitai.com

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Ambit AI Powered Limited Privacy Team Email: privacy@ambitai.com

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Ambit AI Powered Limited

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Ambit AI Powered Limited GDPR Privacy Policy Supplement

Legal Basis for Processing Personal Data under GDPR

If you are located in the European Economic Area (EEA), UK, or Switzerland, we may process your Personal Data under the following conditions:

Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which Ambit AI Powered Limited is subject.
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in Ambit AI Powered Limited.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by Ambit AI Powered Limited, except where such interests are overridden by your interests or fundamental rights and freedoms.

In any case, Ambit AI Powered Limited will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

Ambit AI Powered Limited undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU/EEA, to:

Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section if applicable. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

You also have the right to lodge a complaint with a supervisory authority.

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Ambit AI Powered Limited CCPA Privacy Supplement

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Sources of Personal Information

We obtain the categories of personal information listed in Section 3 ("Information We Collect") of our main Privacy Policy from the following categories of sources:

Directly from You. For example, from the forms You complete on our Service, information you input into our AI tools, preferences You express or provide through our Service, or from Your engagement with our Service.
Indirectly from You. For example, from observing Your activity on our Service.
Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors for payment processing (if applicable), or other third-party vendors that We use to provide the Service to You.

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples:

To operate our Service and provide You with our Service.
To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.
To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to utilize a feature of our Service, We will use that information to provide that feature and related functionalities.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to You when collecting Your personal information or as otherwise set forth in the CCPA.
For internal administrative and auditing purposes.
To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.
To debug, identify, and repair errors that impair existing intended functionality.
For research and development purposes, including to improve and develop new features and services.

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to Section 4 ("How We Use Your Information") of our main Privacy Policy. If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Your Rights under the CCPA

California residents have specific rights regarding their personal information. This section describes Your CCPA rights and explains how to exercise those rights. These include:

The right to know about the personal information a business collects about them and how it is used and shared.
The right to delete personal information collected from them (with some exceptions).
The right to opt-out of the sale or sharing of their personal information (Ambit AI Powered Limited does not currently "sell" personal information as defined by the CCPA).

To exercise these rights, please contact us as detailed in Section 11 ("Contact Us") of the main Privacy Policy.

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